General Civil Mediation

 

Mediation is the process of resolving a conflict between parties with the assistance of a neutral; the mediator. The term "neutral" means the mediator is an unbiased, disinterested party to the disagreement. The mediator is professionally trained, and often registered, as an expert in conflict resolution.

 

The role of the mediator is to facilitate a productive dialog between the conflicting parties with the goal of reaching a mutually agreeable solution to the conflict.  Business leaders are usually great negotiators but there are times when negotiations over issues come to an impasse. The next best step is mediation.

 

A solution reached through the meditation process is crafted and owned by the parties.  The mediator helps the parties to be able to understand each others concerns, positions, and desired outcomes to reach an agreement. In some cases, the parties will ask the mediator for possible solutions.

 

Advantages associated with mediation are (1) it is more timely than scheduling and conducting litigation in court, (2) it is less expensive since it takes less time than litigation, and (3) the parties maintain control over the outcome to resolve the conflict.  Mediation can be conducted on line in both a safe and secure environment.

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